• Initial customer contact and brief outline of service via email.
  • Phone call with surveyor about the property, any specific concerns you have and the service we can offer.
  • Terms of Engagement sent for online signing.
  • Survey appointment arranged by us.
  • Invoice sent for payment before survey.
  • Survey carried out.
  • Report prepared and emailed to customer.
  • It is essential you take the time to read the report and make a note of any specific questions or concerns you have.
  • Follow up phone call with surveyor to run through the report and answering any specific questions or areas of concern.
  • The surveyor is available for any questions you may have further through the process.